Hospitality IT solutions | Hospitality Software Solutions

• Digital consumers: Customers are better informed than the associates and hospitality brands work hard to increase their level of customer engagement and brand promise.
• Workforce development: High employee turnover affects profits. With a turnover rate of around 60 percent for low-level employees, employee attraction, and retention is a top issue for the hospitality industry. Executives and general managers must balance the industry's relatively low wages with training and management track programs. As well, trained employees increase customer satisfaction.
• Gaining customer insights: Hospitality organization have large volumes of data on their customers’ behavior, but they don’t necessarily have the right tools to interpret that data or know what to do with it. Data about customers and their behavior history, combined with their social media activity data, can be analyzed and help the business add value to the guest experience.
• Changing business models: Today’s digital consumers are creating a sense of urgency for hospitality organizations to take the last decade of digital marketing activities and reorganize, add new skills, formalize processes, and build out an operation that can exploit data and technology. Funding innovation and guest engagement means that cost reduction is critical. In addition, the platform for the development and delivery of business applications should support the customers' expectations of the travel process. A key example is the need for enhancing Internet-based passenger reservation systems. 

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Lotus Notes to SharePoint and Office 365 Migration

Businesses migrate their Lotus Notes based Mail, Applications and Workflows to Exchange, SharePoint / Office 365 to transform an organization to become more agile, productive and cost-effective. Organizations are focused on making the most of their technology investment. Consolidating to a single vendor solution platform for email, collaboration, employee engagement within the organization has become a priority for most organizations that used Lotus Notes.  Increasingly organizations have started seeing Lotus Notes as an unnecessary expense that does not fit into their larger business strategy. Cost reduction through a single platform and readily available support for the platform from Microsoft are the drivers for organizations to migrate from Lotus Notes to SharePoint. This helps them avail improved functionality, attracting and retaining talented employees and becoming more nimble and connected. 

iLink has helped organizations migrate from Lotus Notes to SharePoint and Office 365. iLink has successfully used migration tools like the Dell OnDemand Migration tool, Quest, AvePoint, MetaLogix Migration Manager and Microsoft’s Online Notes Inspector (MONTI).

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SharePoint Intranet

Employee Productivity and Social Engagement using SharePoint Based Intranet

Intranets are becoming increasingly important in enterprises not only as a mean of proving information to employees but as platforms for promoting collaboration, employee engagement and enabling two-way communications between employees and management, thus, improving organization productivity and competitiveness.

As organization grow in size with multiple departments and divisions that are spread geographically, employees tend to operate in silos of department or geography as it becomes challenging to discover and manage enterprise information, engage with the global organization and collaborate on projects. Business leaders and CIO’s have started recognizing Intranets or Enterprise portals as a solution to this challenge

Simple Intranet websites have a limited use as a means of providing information, news, and articles. Using SharePoint as an Intranet platform offers some unique advantages:

• Enterprise Content Management: Organizations are continuously creating large quantities of content, which if not maintained properly could lead to multiple versions of the same content, as well as a large amount of unused content. A SharePoint based intranet provides an Enterprise Content Management system that helps maintain a single version of the documents and avoid redundancy and duplication of content.
• Social Engagement: SharePoint with its My Sites, Team Sites provides features such as Newsfeeds, Blogs etc. for social collaboration. Intranet built on SharePoint can leverage these social features and include a nice User Interface that allows users to easily interact, engage and collaborate with other employees in the organization
• Document Management: SharePoint based Intranets can serve as  Document Management systems, which enables good governance thus enabling collaborative working
• Business Processes and Workflows: SharePoint based Intranets can be integrated with SharePoint workflows, Line of Business applications as well as external applications such as SAP, remedy etc. Thus, the SharePoint intranet can serve as a single place from which the employees can access other applications or data from other applications.

iLink has developed a SharePoint Intranet Product HUB which along with leveraging the key benefits of SharePoint outlined above also provides an engaging User Interface. The Intranet product is completely customizable such that the Intranet managers, usually from marketing or internal communication department, do not need to have any prior knowledge of SharePoint and can customize the Intranet to the specific needs of the organization.

For more details on HUB Intranet please see http://www.ilink-systems.com/Services/hub-intranet

Intranets are very much on the minds of business and government leaders. According to Gartner, enterprise portals are on CIO's lists of top ten technology focus areas and Forrester Research reports strong growth in intranet development and usage.

As enterprises grow in size and sophistication, their need to manage information internally grows exponentially. Organizational departments and business units can typically span geographic locations, quite often continents, and information is constantly being produced and consumed. To retain competitiveness and drive efficiency it is vital these information silos are opened up, allowing rapid and intuitive information discovery, better decision-making and increased productivity. A well implemented SharePoint 2013 intranet can be the solution to your organizational needs

       Encourages innovation.

       Increases productivity.

       Improving the performance of the company.

Intranets are very much on the minds of business and government leaders. According to Gartner, enterprise portals are on CIO's lists of top ten technology focus areas and Forrester Research reports strong growth in intranet development and usage.

As enterprises grow in size and sophistication, their need to manage information internally grows exponentially. Organizational departments and business units can typically span geographic locations, quite often continents, and information is constantly being produced and consumed. To retain competitiveness and drive efficiency it is vital these information silos are opened up, allowing rapid and intuitive information discovery, better decision-making and increased productivity.

How do you get SharePoint to improve our competitiveness?

Regardless of the location of users, SharePoint facilitates efficient management of enterprise knowledge and simplifies how people collaborate, find and share information, enabling innovation, make better decisions and yet, retain the knowledge of the company.

Therefore, in this way, helps to increase business productivity, save costs and even improve customer service, resulting in a direct impact on the success of the company.

How do I identify if my company needs an intranet with SharePoint?

• Waste of time to locate information
• Knowledge is lost dispersed among employees and former employees
• Excessive use of email
• Lack of business process automation
• Difficulty easily works from anywhere
• Duplication of files and lack of control