What makes iLink
Systems different from other System Integrators ?
There are many things, but I think one of the aspects that differentiate
us is how we prepare the field, so to speak, to help our customers with
upcoming projects. We call these
preparations frameworks.
What makes iLink System’s frameworks unique is the fact that
we create pre-built modules that can help you deliver critical information,
services, and software tools to the right users. Our nearly complete solutions
reduce time to market, support best practices, and improve ROI.
Let me put this in plain terms - frameworks help us to
complete your projects faster, reduce delivery costs, and in general create a
better product for you. That is because we are 30% to 40% done on day 1 because
we have pre-built the most likely scenarios based on best practices and
industry-standard designs. For example:
With an iLink Self-service
BI Framework, everyone in an organization can gather information from ERM,
CRM, ERP, POS, inventory management, HR and payroll systems. Then using
familiar software tools, they can create and view reports, share information
and documents, and analyze results.
The iLink Systems Legal
Case Management Framework can help you automate work flow; integrate
Microsoft Outlook (email, calendar, contacts, and tasks) and Word; and
administer document collaboration in small and mid-size law firms, corporate
legal departments and government agencies. Use familiar software tools to
create and view reports, share information and documents, set up tasks, and
analyze results.
The OpsTrac
Service and Operations
Management Software Framework enables companies to manage trouble tickets,
organize work, map/dispatch service workers to the closest location and provide
performance data that can be measured properly. OpsTrac helps avoid duplicating
work, reduces inventory requirements, and increases service satisfaction with
email and phone notifications to service workers as needed.
Another key aspect is that we value our customers and work
hard to become a trusted advisor through webinars, events, and other kinds of
information-sharing activities. In fact, Microsoft is so impressed they have
joined with us to promote our frameworks around the country.